This Cookie Notice explains how we use cookies and the choices you have. Except as otherwise stated in this notice, the relevant Bank’s privacy notice, which can be found on our Privacy Policy – Union Bank of Nigeria website.

(“Privacy Notice”), will apply to our processing of the data that we collect via cookies including your rights regarding your personal data. We use cookies that are strictly necessary for the operation of our website by default. All other categories of cookies are used only where you have provided your consent, and such consent may be withdrawn at any time through our cookie settings.

What are cookies?

Cookies are small packets of information stored by your browser when you visit certain sites, including our site. Cookies are generally used by sites to improve your user experience by enabling that site to ‘remember’ you, either strictly for the duration of your visit (using a “Session” cookie which is erased when you close your browser) or for repeat visits (using a “Permanent” cookie). 

Please be advised that in some countries data such as cookie IDs and IP-/MAC- addresses are personal data. 

To the extent we process such data that is considered personal data, this will be done in accordance with our Privacy Notice. Where such data constitutes personal data under the Nigeria Data Protection Act 2023 (NDPA), it shall be processed in compliance with the requirements of the Act and applicable data protection regulations. 

Types of Information Collected Through Cookies

Depending on the category of cookies you accept, the following information may be collected:

• IP address
• Device identifiers (e.g., device type, browser type, operating system)
• Cookie IDs
• Browsing activity and page interactions
• Session duration and timestamps
• Referring websites or sources

This information helps us understand how users interact with the website, improve functionality, and enhance user experience.

Third Parties and Information Sharing

Our sites may include links to third party sites, plug-ins and applications. Using these facilities may allow third parties to collect or share data about you. Where you have opted in to Functional Cookies, Performance Cookies and Targeting Cookies, it may be possible for third party sites to track your browsing behavior when you leave our site. You can opt-out of these cookies at any time. 

For more information on these cookies, you can access granular details relating to each of the cookies, the categories, descriptions, types (first or third party) and lifespans. 

For help and advice on how to do this, please follow the instructions in the ‘How to reject cookies’ section below.

Our site uses the following types of cookies:

Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personal data.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, then some or all these services may not function properly. Functional cookies are used only where you have expressly consented to their use.

Analytics Cookies

Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.

Performance Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and  will not be able to monitor its performance.

Advertisement Cookies

Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.

Safeguards to Protect Your Privacy When Cookies Are Used

To ensure your privacy is protected when cookies are deployed, we implement the following safeguards:

Explicit consent controls: Only necessary cookies are active by default; all others are held until the user grants consent. (CookieYes supports autoblocking and Consent Mode integrations)

Granular cookie settings: You can choose which categories of cookies to allow or disable at any time.

Data minimization: Only the minimum amount of data required for each cookie’s function is collected.

Pseudonymisation and encryption: Cookie identifiers and analytics data are anonymised or pseudonymised where possible to reduce identifiability.

Strict third-party oversight: Third-party cookies (e.g., analytics or advertising partners) are only activated where you have provided consent.

Retention limits: Cookies are stored only for their defined lifespan and automatically expire.

Secure transmission: Cookies are transmitted over encrypted channels (HTTPS) to prevent interception or tampering.

These safeguards help ensure that any data collected through cookies is handled securely, lawfully, and in accordance with NDPA requirements.

How to reject cookies

If you don’t want to receive cookies, you can manage your preferences using our Consent Preferences widget available on our website here: https://www.unionbankng.com/privacypolicy/cookie–policy/

Alternatively, you can also alter your browser settings. The procedure for doing so varies from one browser application to another. If you wish to reject cookies from our site, but wish to accept those from other sites, you may choose the option in your browser settings to receive a notice before a cookie is stored on your device.

By disabling cookies, you may be prevented from accessing some features of our site or certain content or functionality may not be available.

Update to the Cookie Policy

We may update this Cookie Policy from time to time to reflect the changes to the cookies we use or for other operational, legal, or regulatory reasons. Last update to this Cookie Policy January 2026

Where can I get Further information?

If you have any questions about our use of cookies, please contact us at: dpo@unionbankng.com   

To learn more about the types of cookies we use and to manage your preferences, please refer to the Consent Preferences widget available on our website. This tool allows you to review the types of cookies in use and adjust your settings at any time in accordance with your choices.

To find out more about the types of cookies we use on our website, see table below: